Your feedback is valued andcontinues to help us serve you as well as all our That we can help you in the future, please do not hesitate to contact us. Text We want to thank you for shopping with. Here's an out take from the email - which finally had a comment stating the contract # Now comes the fun part - nothing actually gets shipped - for me I had to have them actually start an investigation because I thought I would have received some sort of documentation but nothing showed up, yet when I ordered it off the web site it showed the item as shipped and I was billed.
Give the sales rep the Item# and Model# off of their website - I did a search for CON-SNT-AS5SBK9 tell them that to process the order thru their third party they will need include the following in their order instructionsġ) The serial number of the ASA 5505 that you wish to secure the Smart Net Contract ForĢ) The Organization Name that your Cisco.Com account has listed Next Don't order this over the web, contact TigerDirect Sales and pray that you get a knowledgeable person (I swore off TigerDirect after this fiasco myself) I have a Cisco ASA 5505 K9 With the Security Plus BundleĬisco gave me this Model # for the Smartnet Contract - CON-SNT-AS5SBK9 So, First check with Cisco on their exact part number that you will need. If something interrupts the update, it may be necessary to restore the ASAv’s previous configuration that was backed up in step 2.It's a major hassle but you can go thru TigerDirect trust me I had to do this twice first time they canceled it and told me that the item was out of stock - it's a dang piece of paper.Ģnd time it took over 2 months to get it straightened out with them.
As always, if any issues arise during the upgrade feel free to contact the on-call support representative at or (877) 465-1217. $ asdm image disk0:/asdm-openjre-7141-48.binĪfter entering the command above, the ASDM image on the ASA will be up to date.
Once the software update is complete, enter the following command to update the ASDM software (optional if ASDM is not utilized): $ copy disk0: Verify that the running configuration is correct and that all relevant subnets are accessible.
This response indicates that the ASAv upgrade has completed successfully.
If the new code has loaded, the following command will display an output as shown below. To finalize the software upgrade, write the running configuration to the ASAv, then reload: $ copy run start The response should change to include the new boot code. Then verify that the boot order is correct by entering the same “show run” command. Make sure to replace “” with the output from the “show run” command above. This command should show the following response: boot system disk0:/Įnter the configuration mode, remove the old boot code, add the new image, then re-add the old code as shown below. Configure Boot StatementĮnter the following commands to remove the old boot statements from the router and add new ones: $ show run | i boot Note: If your ASAv version shows below 9.10 (9.9 or older), please contact Green Cloud Support to verify that your ASAv is equipped with enough RAM to complete the upgrade. If the hash is correct, proceed to the next step. Download New Software ImageĮnter the following commands: $ show ver | i Software Version The backup can be retrieved if anything interrupts the upgrade process, which is shown in “Restore Saved Configuration” below. This will back up the running configuration to a file on the ASAv device. $ copy running-config flash:/backupconfiguration Once connected to the ASAv, enter the following commands (do not type the “$”), pressing “Enter” after each line: $ enable Use port 22 as this is the default SSH port. Connect to the external IP of the ASAv using the administrator credentials provided by GreenCloud.
Open your preferred SSH client (such as Putty or OpenSSH).